{"id":9921,"date":"2025-06-19T15:53:59","date_gmt":"2025-06-19T15:53:59","guid":{"rendered":"https:\/\/www.getcraver.com\/?p=9921"},"modified":"2025-10-21T16:29:36","modified_gmt":"2025-10-21T23:29:36","slug":"social-media-marketing-for-restaurants","status":"publish","type":"post","link":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/","title":{"rendered":"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right"},"content":{"rendered":"\n<p>Social media is one of the most powerful restaurant marketing tools available today\u2026 yet many struggle to see real results from their social media efforts.<\/p>\n\n\n\n<p>The problem? No social media marketing strategy.<\/p>\n\n\n\n<p>Rather than chasing trends and algorithm changes, restaurants need a focused, sustainable approach to social media marketing that builds brand loyalty and drives sales.<\/p>\n\n\n\n<p>And with this step-by-step guide, that\u2019s easier than you think!<\/p>\n\n\n\n<p>In this guide, we\u2019ll break down the foundational principles of a strong restaurant social media strategy, covering everything from platform selection and where to start to content creation and performance tracking.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The \u201cWhy\u201d Behind the Guide&nbsp;<\/h2>\n\n\n\n<p>Our<strong> Beginner\u2019s Guide to Social Media Marketing for Restaurants<\/strong> is for owners, operators, and managers who want to ramp up their social media marketing efforts but need more guidance on where (and how) to start.&nbsp;<\/p>\n\n\n\n<p>Developed in collaboration with Deena McKinley \u2014 the Managing Partner and Founder of <a href=\"https:\/\/www.maverickmarketingsolutions.com\/\">Maverick Marketing Solutions, LLC<\/a> \u2014 this guide will take you through all things social media marketing, including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The basics of social media marketing for restaurants&nbsp;<\/li>\n\n\n\n<li>High-level strategies to guide your social media marketing&nbsp;<\/li>\n\n\n\n<li>Best practices to follow with your restaurant\u2019s social media marketing&nbsp;<\/li>\n\n\n\n<li>How to engage your audience and build community through social media marketing&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>\u2026with pro tips, real-life examples, and suggestions along the way.&nbsp;<\/p>\n\n\n\n<p>Let\u2019s get into it!&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started: The Basics of Social Media Marketing for Restaurants<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Should every restaurant be on social media?<\/h3>\n\n\n\n<p>Yes, every restaurant should be on social media \u2014 as long as they\u2019ve got a clear purpose.&nbsp;<\/p>\n\n\n\n<p>Social media is a powerful tool for restaurants to generate brand awareness, encourage customer engagement, and drive sales.&nbsp;<\/p>\n\n\n\n<p>But if your restaurant doesn\u2019t have the resources to maintain an active presence on multiple social media platforms, it can be better to focus on a few core channels instead. Posting consistently on a few core channels is often better than spreading yourself too thin across every platform and struggling to maintain quality, relevance, and momentum.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Who should look after social media marketing for restaurants?<\/h3>\n\n\n\n<p>Whether your restaurant runs its own social media accounts or outsources it to an agency depends on your resources.&nbsp;<\/p>\n\n\n\n<p>In-house social media management can work well if your restaurant has a dedicated team member with marketing experience.<\/p>\n\n\n\n<p>Outsourcing to a social media marketing agency can provide professional expertise and consistency, particularly for restaurants with multiple locations.<\/p>\n\n\n\n<p>A hybrid social media marketing approach can work for restaurants with an internal team able to handle day-to-day content. Then, you can look to external agencies for higher-level strategy and ad management.<\/p>\n\n\n\n<div class=\"separators-custom-box  \"  style='background-color: #fff8f1;'>\n\n\t\n\n\t\t\t\t\t<div class=\"cta_title\" \n\t\t\tstyle='color:#000000;'\t\t\t>Step up your social media game with the full Restaurant Marketing Guide.\u00a0<\/div>\n\t\t\n        \n\t\t\t\t\t<a href=\"#Download\"\n\t\t\t\t \t\t\t\tstyle=\"background-image: linear-gradient(to left, rgb(217,58,1), rgb(239,100,16));\"\n\t\t\t\tclass=\"\"\n\t\t\t>\n\t\t\t<span class=\"\" \n\t\t\tstyle='color:#ffffff;'\t\t\t>\n\t\t\t\tDownload Now\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\n\t<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Which restaurants should manage social media marketing in-house?<\/h3>\n\n\n\n<p>For independent restaurants, social media can be managed by an owner, operator, manager, or team member with a deep understanding of the brand (and time to spend on social media).&nbsp;<\/p>\n\n\n\n<p>For larger restaurant chains, having a dedicated social media manager (or multiple) is ideal.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1640\" height=\"924\" src=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Alanas-Coffee-Roasters-Event-Promotion-on-Instagram.png\" alt=\"Alana's coffee shop instagram\" class=\"wp-image-9316\" srcset=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Alanas-Coffee-Roasters-Event-Promotion-on-Instagram.png 1640w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Alanas-Coffee-Roasters-Event-Promotion-on-Instagram-300x169.png 300w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Alanas-Coffee-Roasters-Event-Promotion-on-Instagram-1024x577.png 1024w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Alanas-Coffee-Roasters-Event-Promotion-on-Instagram-768x433.png 768w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Alanas-Coffee-Roasters-Event-Promotion-on-Instagram-1536x865.png 1536w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Alanas-Coffee-Roasters-Event-Promotion-on-Instagram-400x225.png 400w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Alanas-Coffee-Roasters-Event-Promotion-on-Instagram-200x113.png 200w\" sizes=\"auto, (max-width: 1640px) 100vw, 1640px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Where to start when it comes to social media marketing for restaurants?<\/h3>\n\n\n\n<p>I recommend three steps to restaurants just getting started with social media.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 1: Start with a single platform&nbsp;<\/h4>\n\n\n\n<p>Running your restaurant\u2019s social media takes time\u2026 and that time multiplies for every social media channel you use. Start by focusing on a single platform \u2014&nbsp; like Instagram for visual content or Facebook for local reach \u2014 and build out your social media from there.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 2: Develop a high-level strategy&nbsp;<\/h4>\n\n\n\n<p>The key to a strong social media presence is consistency. As you\u2019re figuring out your first social media platform, start preparing a multi-platform strategy. That way, when you\u2019re ready to expand to a second (or third or fourth) platform, you\u2019ll know exactly what to do and how to do it.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 3: Optimize with scheduling tools&nbsp;<\/h4>\n\n\n\n<p>Whether your restaurant is on one social media platform or four, leveraging tools like <a href=\"https:\/\/www.googleadservices.com\/pagead\/aclk?sa=L&amp;ai=DChcSEwjPgPqp-vqMAxXAAq0GHVbbICkYABABGgJwdg&amp;co=1&amp;gclid=Cj0KCQjwzrzABhD8ARIsANlSWNM9XlycU2kI1wo_6AdPupAhnVzakXh0TqkYmkdZTvKUt7kTv-Fqj68aAqXBEALw_wcB&amp;ohost=www.google.com&amp;cid=CAESVeD2b84eVriqzBnJf-i84jseJqAiLoqbzYeLN9hzygCklC0WrMqGq9i5mPYZV7ryjJZFuWIMwBKLAKdIgisqM6rQIW7-I5osQ-xPsykUGT_4jHcT-OY&amp;sig=AOD64_35oH5GV-jPePvTFWJ7IcOTchx5gA&amp;q&amp;adurl&amp;ved=2ahUKEwjPwPWp-vqMAxVpMDQIHQu9MQMQ0Qx6BAgLEAE\">Meta Business Suite<\/a> and <a href=\"https:\/\/later.com\/\">Later <\/a>can streamline the process. Scheduling posts ahead of time, getting help with captions, and posting on multiple platforms at once is easier when it\u2019s all done using the same optimized tool.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Social Media Marketing Strategies for Restaurants&nbsp;<\/h2>\n\n\n\n<p>What are the key components of a successful social media marketing strategy for restaurants?<\/p>\n\n\n\n<p>A successful social media marketing strategy for restaurants has six key components.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1 \u2014 Clear <a href=\"https:\/\/www.craverapp.com\/blog\/coffee-shop-branding\">brand positioning<\/a><\/h4>\n\n\n\n<p>Get super clear on the \u201cwhy\u201d behind your restaurant\u2019s social media. What kind of things will you post about? What \u201cvibe\u201d will you give off? What do you want people to gain from your content?<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2 \u2014 Consistent brand voice and visuals<\/h4>\n\n\n\n<p>Once you understand your \u201cwhy,\u201d determine how you\u2019ll execute it through brand voice and visuals. There\u2019s no right or wrong way to do this. Just make sure it\u2019s authentically you!&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3 \u2014 Engaging content mix<\/h4>\n\n\n\n<p>Keep your audience engaged by posting a range of different content. Share product promotions, behind-the-scenes looks, opportunities for community engagement\u2026 variety is key!&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4 \u2014 Regular posting schedule<\/h4>\n\n\n\n<p>Posting on random channels once in a blue moon won\u2019t do anything for your restaurant\u2019s online presence. Follow posting recommendations for the channel you\u2019re using (more on that later).&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5 \u2014 Proactive engagement with followers<\/h4>\n\n\n\n<p>Don\u2019t just wait around for likes and comments. Proactively engage with your followers by asking questions, commenting on <em>their<\/em> posts, and prompting conversations in Stories.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">6 \u2014 Tracking key performance metrics<\/h4>\n\n\n\n<p>The only way to grow your restaurant\u2019s social media? Try things out, check your performance metrics, then use what you\u2019ve learned to adjust and try again. (More on this later, too!)<\/p>\n\n\n\n<div class=\"separators-custom-box  \"  style='background-color: #fff8f1;'>\n\n\t\n\n\t\t\t\t\t<div class=\"cta_title\" \n\t\t\tstyle='color:#000000;'\t\t\t>See what else social media can do for your business with the FULL Guide to Social Media Marketing for Restaurants.<\/div>\n\t\t\n        \n\t\t\t\t\t<a href=\"#Download\"\n\t\t\t\t \t\t\t\tstyle=\"background-image: linear-gradient(to left, rgb(217,58,1), rgb(239,100,16));\"\n\t\t\t\tclass=\"\"\n\t\t\t>\n\t\t\t<span class=\"\" \n\t\t\tstyle='color:#ffffff;'\t\t\t>\n\t\t\t\tDownload Now\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\n\t<\/div>\n\n\n\n<p>Which social media platforms are most effective for restaurants?<\/p>\n\n\n\n<p>There are tons of different social media platforms that work well for restaurants.<\/p>\n\n\n\n<p>But what makes one platform the \u201cbest\u201d for your restaurant? Well, that depends on what you want to achieve!&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Social Media Platform<\/strong><\/td><td><strong>What the Platform is Best For<\/strong><\/td><\/tr><tr><td>Instagram and TikTok<\/td><td>Visuals and photos<br>Influencer collaborations<br>Short-form video content<\/td><\/tr><tr><td>Facebook<\/td><td>Local promotions<br>Event promotions<br>Customer engagement<\/td><\/tr><tr><td>X (Twitter)<\/td><td>Real-time updates<br>Customer service<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>How should a restaurant define its brand voice and identity on social media?<\/p>\n\n\n\n<p>The way you show up online \u2014 A.K.A. your restaurant\u2019s brand voice and identity \u2014 should reflect your restaurant\u2019s atmosphere, value, and overall \u201cvibes.\u201d&nbsp;<\/p>\n\n\n\n<p>Are you playful and fun? Are you high-end and serious? Are you laid-back and friendly?&nbsp;<\/p>\n\n\n\n<p>Find a way to show up that feels authentic, then use it consistently across every social media platform you use.&nbsp;<\/p>\n\n\n\n<p><strong>\u2192 Pro Tip: <\/strong>For more info on building a brand voice, <a href=\"https:\/\/blog.hootsuite.com\/brand-voice\/\">this guide from Hootsuite<\/a> is a great resource!&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Social Media Marketing Best Practices for Restaurants<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How often should a restaurant post on social media?<\/h3>\n\n\n\n<p>How often your restaurant should post on social media depends on the platform you\u2019re using.&nbsp;<\/p>\n\n\n\n<p>These are my recommended post cadences for the most popular social media platforms.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Instagram &amp; TikTok posts: 3-5 times per week<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Facebook posts: 3-4 times per week<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stories\/Reels: Daily engagement is ideal&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong><em>\u2192<\/em> Pro Tip:<\/strong> If you can\u2019t keep up with daily Stories or Reels, try to post at least 3 to 4 a week. You can film multiple Stories or Reels at once (called \u201cbatching content\u201d) to make things easier!&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What types of content should restaurants prioritize?<\/h3>\n\n\n\n<p>Several tried-and-true content types work really well for restaurant social media.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Content type<\/strong><\/td><td><strong>Ideas\/examples<\/strong><\/td><\/tr><tr><td>Seasonal promotions<\/td><td>Dairy Queen: <a href=\"https:\/\/www.instagram.com\/p\/DI_pgXzqVCi\/\">Summer Blizzard Treat Menu<\/a><br>Krispy Kreme: <a href=\"https:\/\/www.instagram.com\/p\/DIoeR_GtHaw\/\">Easter donuts<\/a><br>Chick-fil-A: <a href=\"https:\/\/www.instagram.com\/p\/DHJjktXuBNw\/?img_index=1\">Smokehouse BBQ Bacon Sandwich<\/a><\/td><\/tr><tr><td>Behind-the-scenes content<\/td><td>Starbucks: <a href=\"https:\/\/www.instagram.com\/p\/DHn4uyZItZ6\/\">What I wrote on cups today<\/a><br>KFC: <a href=\"https:\/\/www.instagram.com\/p\/DGv_T6wtQmt\/\">First bite reaction<\/a><br>Cheesecake Factory: <a href=\"https:\/\/www.instagram.com\/p\/DHogxdHB6Mv\/\">Asian cucumber salad<\/a><\/td><\/tr><tr><td>User-generated content (UGC)<\/td><td>Rook Coffee: <a href=\"https:\/\/www.instagram.com\/p\/DImeu9ivP9n\/\">Explain this feeling to another state<\/a><br>Wendy\u2019s: <a href=\"https:\/\/www.instagram.com\/p\/DIEvrgfRcyl\/\">Partnership with Connor Wood (@fibula<\/a>)<br>Panera: <a href=\"https:\/\/www.instagram.com\/p\/DHJoPG1Prsr\/\">Partnership with Grace O\u2019Malley (@gracekomalley)<\/a><\/td><\/tr><tr><td>Menu highlights\/new dishes<\/td><td>John Kyle: <a href=\"https:\/\/www.instagram.com\/p\/DIdaCKBhTCO\/\">Cr\u00e8me Egg Latte-Espresso<\/a><br>Mucho Burrito: <a href=\"https:\/\/www.instagram.com\/p\/DIbnl_KMkDp\/\">Grilled Chicken<\/a><br>McDonald\u2019s: <a href=\"https:\/\/www.instagram.com\/p\/DI1I-kkRx6X\/\">McCrispy Strips<\/a><\/td><\/tr><tr><td>Community engagement\/local events<\/td><td>Chipotle: <a href=\"https:\/\/www.instagram.com\/p\/DItx8j2RCmG\/\">Hockey jersey BOGO<\/a><br>iHOP: <a href=\"https:\/\/www.instagram.com\/p\/DHcFEXIvh02\/\">Month of Giving&nbsp;<\/a><br>Texas Roadhouse: <a href=\"https:\/\/www.instagram.com\/p\/DGVs-aRqRTy\/?img_index=1\">Tinnitus Awareness Week<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">What content formats work best?<\/h3>\n\n\n\n<p>Five content formats work especially well for restaurant social media.&nbsp;<\/p>\n\n\n\n<p>1. Short-form videos&nbsp;<\/p>\n\n\n\n<p>2. High-quality <a href=\"https:\/\/www.adobe.com\/ca\/creativecloud\/photography\/discover\/food-photography.html?ef_id=Cj0KCQjwzrzABhD8ARIsANlSWNM5qS8WO4sUH8FRzYrvidXXA5dCywzjhX_v7bnrQEDS-YtEiOwtXekaAn_xEALw_wcB:G:s&amp;s_kwcid=AL!3085!3!495916857773!!!g!!!12232964325!122511220252&amp;mv=search&amp;gad_source=1&amp;gbraid=0AAAAAD3lWjzcQpKe7UANh8smz2_xXmcTH&amp;gclid=Cj0KCQjwzrzABhD8ARIsANlSWNM5qS8WO4sUH8FRzYrvidXXA5dCywzjhX_v7bnrQEDS-YtEiOwtXekaAn_xEALw_wcB\">food photography<\/a>&nbsp;<\/p>\n\n\n\n<p>3. Polls\/Q&amp;As&nbsp;<\/p>\n\n\n\n<p>4. UGC reposts&nbsp;<\/p>\n\n\n\n<p>5. Long-form, blog-style posts&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1640\" height=\"924\" src=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-13.jpg\" alt=\"second cup instagram short form videos \" class=\"wp-image-10213\" srcset=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-13.jpg 1640w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-13-300x169.jpg 300w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-13-1024x577.jpg 1024w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-13-768x433.jpg 768w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-13-1536x865.jpg 1536w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-13-400x225.jpg 400w, https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-13-200x113.jpg 200w\" sizes=\"auto, (max-width: 1640px) 100vw, 1640px\" \/><\/figure>\n\n\n\n<div class=\"separators-custom-box  \"  style='background-color: #fff8f1;'>\n\n\t\n\n\t\t\t\t\t<div class=\"cta_title\" \n\t\t\tstyle='color:#000000;'\t\t\t>Want more social media tips \u2018n\u2019 tricks? Get the FULL Restaurant Marketing Guide below.<\/div>\n\t\t\n        \n\t\t\t\t\t<a href=\"#Download\"\n\t\t\t\t \t\t\t\tstyle=\"background-image: linear-gradient(to left, rgb(217,58,1), rgb(239,100,16));\"\n\t\t\t\tclass=\"\"\n\t\t\t>\n\t\t\t<span class=\"\" \n\t\t\tstyle='color:#ffffff;'\t\t\t>\n\t\t\t\tDownload Now\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Engagement &amp; Community Building Through Restaurant Social Media Marketing<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How can restaurants create genuine connections beyond just promotions?<\/h3>\n\n\n\n<p>Using social media is a great way to foster genuine connections and relationships with your restaurant\u2019s audience. Here are a few ideas to take your social media connection-building to the next level.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reply to comments and DMs promptly<\/li>\n<\/ul>\n\n\n\n<p><strong>\u2192 Pro Tip:&nbsp;<\/strong> Buy yourself some response time by<a href=\"https:\/\/help.instagram.com\/4153704678000867\"> setting up FAQs and auto-replies<\/a> on Meta!<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Share customer stories and experiences<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Engage with local influencers and food bloggers<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Host social media-exclusive giveaways<\/li>\n<\/ul>\n\n\n\n<p><strong>\u2192 Pro Tip:<\/strong> Check out tools like <a href=\"https:\/\/www.shortstack.com\/\">Shortstack<\/a>, <a href=\"https:\/\/www.agorapulse.com\/\">Agorapulse<\/a>, and <a href=\"https:\/\/sweepwidget.com\/\">SweepWidget<\/a> to make hosting giveaways a lower lift for your team!&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What strategies encourage UGC?<\/h3>\n\n\n\n<p>There are three top strategies for encouraging your audience to create (and share) UGC.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Branded hashtags<\/h4>\n\n\n\n<p>A branded hashtag alone won&#8217;t drive UGC\u2026but actively <em>promoting <\/em>a<em> <\/em>branded hashtag will. Try hashtags for specific contests (e.g. <a href=\"https:\/\/www.starbucksmadeready.com\/\">#MadeReadyDuet<\/a>) or a tried-and-true menu item (e.g. <a href=\"https:\/\/www.instagram.com\/p\/ChDVYREJdgL\/\">#TenderTuesday<\/a>), and see how it motivates your audience to join in the UGC fun.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Social media contests<\/h4>\n\n\n\n<p>Hosting a social media contest is one of the best ways to encourage your audience to create UGC, especially when there\u2019s a highly desirable prize at stake. A super easy way to do this is to host a photo contest, for example.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Featuring customer content on restaurant pages<\/h4>\n\n\n\n<p>If people are already making content about your restaurant, start reposting it! This will signal to other followers that you\u2019re willing to repost UGC, encouraging them to make their own and possibly get reposted, too.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How can restaurants repurpose content across social media platforms without losing authenticity?<\/h3>\n\n\n\n<p>Reposting content across social media platforms is a simple way to save yourself time and effort\u2026 but sometimes it can come across as inauthentic if it\u2019s not done strategically.&nbsp;<\/p>\n\n\n\n<p>Here are a few ways to repurpose content between different platforms and formats.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Turn a blog post into an Instagram carousel&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Post TikToks on Instagram Reels (or vice versa)<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Convert customer testimonials into a Facebook post&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Remember: different social media platforms are good for different things.<\/p>\n\n\n\n<p>Make sure you\u2019re repurposing across platforms with similar features and goals!&nbsp;<\/p>\n\n\n\n<p><strong>\u2192 Pro tip:<\/strong> ChatGPT is a great tool for quickly repurposing content, especially if you\u2019re running your restaurant\u2019s social media solo!&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How should restaurants handle negative reviews or criticism?<\/h3>\n\n\n\n<p>Nobody enjoys getting negative reviews or criticism, but it\u2019s important to respond to them (no matter how much you may not want to).&nbsp;<\/p>\n\n\n\n<p>To make your next negative review easier to respond to, keep these three tips in mind.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Respond professionally and promptly<\/h4>\n\n\n\n<p>Negative feedback can <em>feel<\/em> personal, but it\u2019s not. Separate yourself from the criticism, look at it objectively, and stay professional. The faster you can respond to negative feedback, the better!&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Offer a solution when possible<\/h4>\n\n\n\n<p>Responding to a negative review is good, but offering a solution to one is even better. Invite customers back to give your restaurant another chance with a coupon or free dessert.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Take the conversation offline for conflict resolution<\/h4>\n\n\n\n<p>If a negative review escalates into conflict, take it offline. Conflict resolution doesn\u2019t need to be done publicly (and online conversations are often misconstrued). Offer a phone call instead.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Measuring the Success of Social Media Marketing for Restaurants<\/h2>\n\n\n\n<p>What metrics can you use to measure success?<\/p>\n\n\n\n<p>Social media has several metrics you can use to measure your content\u2019s success.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conversion rate: the number of people who completed the desired action from your content\n<ul class=\"wp-block-list\">\n<li>E.g. How many people subscribed to your <a href=\"https:\/\/www.craverapp.com\/blog\/restaurant-email-marketing\">restaurant\u2019s email marketing<\/a> after you promoted it on Facebook?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sproutsocial.com\/insights\/social-media-sentiment-analysis\/\">Sentiment analysis<\/a>: a process that helps you understand how your audience perceives your restaurant\n<ul class=\"wp-block-list\">\n<li>E.g. How many people left positive comments on your post announcing a new menu item? What about negative comments?&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer retention: your restaurant\u2019s ability to keep customers around for an extended period of time\n<ul class=\"wp-block-list\">\n<li>E.g. Is your follower count going up (i.e., you\u2019re gaining more followers than you\u2019re losing), or is it going down (i.e., you\u2019re losing more than you\u2019re gaining)?&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repeat engagement: your restaurant\u2019s ability to get customers who engage consistently\/more than just once\n<ul class=\"wp-block-list\">\n<li>E.g. How many people entered your latest Instagram giveaway? How many of those people also entered the last one?&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What tools help track social media performance?<\/h3>\n\n\n\n<p>There are multiple ways to track social media performance depending on which platform(s) your restaurant uses.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.craverapp.com\/\">Craver<\/a> tracks social media-driven mobile app sign-ups&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/marketingplatform.google.com\/about\/analytics\/\">Google Analytics<\/a> tracks website and campaign tracking<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.facebook.com\/business\/tools\/meta-business-suite\">Meta Business Suite<\/a> shows Facebook and Instagram analytics<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Can restaurants track if social media drives real sales?<\/h3>\n\n\n\n<p>Yes! Restaurants can use specific tools and features to track sales generated by social media, including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>QR code opens from posts and Stories<\/li>\n\n\n\n<li><a href=\"https:\/\/blog.hubspot.com\/marketing\/what-are-utm-tracking-codes-ht?\">UTM tracking links<\/a> in your social media bio<\/li>\n\n\n\n<li>Promo code use from specific social platforms<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How to know if your restaurant\u2019s social media marketing strategy is working?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Growth in engagement rates (not just followers)<\/li>\n\n\n\n<li>Increase in in-store visits driven by social media promotions<\/li>\n\n\n\n<li>More direct messages, website clicks, and online orders<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Common Mistakes &amp; Pro Tips When it Comes to Social Media Marketing for Restaurants<\/h2>\n\n\n\n<p>Common mistakes restaurants make with social media marketing<\/p>\n\n\n\n<p>These are the top four mistakes restaurants make when posting on social media (with solutions to help you avoid the mistakes in the first place!).&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1 \u2014 Posting without a strategy or consistency<\/h4>\n\n\n\n<p><strong>Solution<em>:<\/em><\/strong> Prep your social media strategy <em>before<\/em> you start posting so you can hit the ground running. Pay attention to the suggested post cadences for each social media platform too, because \u201cconsistency\u201d means different things on different platforms!&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2 \u2014 Ignoring comments and messages<\/h4>\n\n\n\n<p><strong>Solution<em>:<\/em><\/strong> Responding to comments and messages is part of being on social media. Set up a process to make sure every comment and message gets responded to ASAP. Auto-replies can help with this, but make sure <em>you<\/em> actually respond, too.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3 \u2014 Focusing only on promotions and sales<\/h4>\n\n\n\n<p><strong>Solution<em>:<\/em><\/strong> Keep your content varied to maximize your audience\u2019s interest. Sprinkle promotions and sales throughout other content like behind-the-scenes looks, seasonal updates, and UGC. Discounts shouldn\u2019t be all you post about!&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"> 4 \u2014 Using low-quality visuals<\/h4>\n\n\n\n<p><strong>Solution:<\/strong> If you\u2019ve got the budget for it, you can hire a food photographer to take high-quality photos of your menu items. If you don\u2019t, that\u2019s okay! <a href=\"https:\/\/iphonephotographyschool.com\/food\/\">Follow these DIY food photography tips<\/a> to take your own high-quality food photos.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pro tips for restaurant social media marketing success<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">1 \u2014&nbsp;Stay agile and adjust to trends without losing brand identity<\/h4>\n\n\n\n<p>Social media is a great tool, but it\u2019s not a consistent one. Things change on social media <em>daily,<\/em> so be prepared to pivot and adjust to trends as they pop up \u2014 because they <em>will. <\/em>Stick to your brand identity and you\u2019ll be just fine!&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2 \u2014&nbsp;Test different content formats to see what resonates most<\/h4>\n\n\n\n<p>You wouldn\u2019t put a new dish on your menu without testing it out first, right? The same thing applies to your restaurant\u2019s social media content. Test things out, see how they perform, then adjust your strategy accordingly.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3 \u2014&nbsp;Encourage engagement with questions and interactive content<\/h4>\n\n\n\n<p>Most of your restaurant\u2019s social media posts will be about your restaurant (<em>of course<\/em>), but don\u2019t forget to loop in your audience, too. Encourage engagement with questions and interactive content like Q&amp;As or polls.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4 \u2014&nbsp;Use Craver to streamline mobile ordering and track social media-driven sales<\/h4>\n\n\n\n<p>Whether your goal is to ramp up mobile ordering or track sales from social media posts, <a href=\"https:\/\/www.craverapp.com\/feature\">Craver <\/a>can help you do both. Stay on top of social media analytics with Craver\u2019s admin panel to make sure your content always delivers.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Want to keep reading? Download the full guide.<\/h3>\n\n\n<div class=\"m-form \"  style='--columns-ratio: 50%;'>\n\n\t\t<a id=\"Download\"><\/a>\n\t\n\t    \n    <div class=\"m-form__container container\" style=\"\">\n\n        <div class=\"l-form l-form-v3 order-default\">\n\n            <div class=\"l-form__col l-form__form\">\n\t\t        \n\n\t<div class=\"c-form\">\n\t\t<div class=\"c-form__embed\">\n\t\t\t                <div id=\"hubspot-form-1\" class=\"c-contact hubspot-form\">\n                    <script>\n                        document.addEventListener(\"DOMContentLoaded\", function() {\n                            if (typeof hbspt !== 'undefined' && hbspt.forms) {\n\n                                hbspt.forms.create({\n                                    portalId: \"4732366\", \/\/ this is your portal id\n                                    formId: \"b5675fd0-9a66-4c50-84c7-159d1922d743\", \/\/ this is the form id\n                                    target: \"#hubspot-form-1\",\n                                    css: \"\",\n                                    cssClass: \"single-resources-form\",\n                                });\n\n                            } else {\n                                console.error(\"HubSpot script not loaded.\");\n                            }\n                        });\n                    <\/script>\n                    <script type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\r\n<script>\r\n  hbspt.forms.create({\r\n    portalId: \"4732366\",\r\n    formId: \"b5675fd0-9a66-4c50-84c7-159d1922d743\",\r\n    region: \"na1\"\r\n  });\r\n<\/script>                <\/div>\n                \t\t<\/div>\n\t<\/div>\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span>This guide was developed in collaboration with Deena McKinley.\u00a0<\/span><\/h3>\n\n\n\n<p><span>Deena has over 20 years of experience working with leading QSR and Fast Casual brands, helping restaurants create data-driven marketing and digital strategies to increase customer engagement and improve financial performance.<br><\/span><\/p>\n\n\n\n<p><span>As Chief Experience Officer for Papa Gino&#8217;s Pizzeria and D&#8217;Angelo Grilled Sandwiches, two iconic New England brands with a combined 150 locations in the Northeast, Deena oversaw the digital, strategic marketing, technology, catering, and guest experience teams, leading the digital transformation of these legacy brands through the implementation of a new online ordering platform, app, and loyalty experience.<br><\/span><\/p>\n\n\n\n<p><span>Previously, Deena was Chief Experience Officer at Mobivity, providing multi-unit restaurants like Subway, Sonic, and Dairy Queen a platform to increase retention, guest engagement, frequency and spend. Deena was also Chief Client Officer at Zimmerman Advertising, working with restaurant clients such as Papa John\u2019s Pizza, Boston Market, and Firehouse Subs.<br><\/span><\/p>\n\n\n\n<p><span><strong>Connect With Deena:<\/strong><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.maverickmarketingsolutions.com\/&amp;source=gmail&amp;ust=1732813753476000&amp;usg=AOvVaw28PTkSMawa9CEjvkH3szpT\" href=\"https:\/\/www.maverickmarketingsolutions.com\/\" target=\"_blank\" rel=\"noopener\">Website<\/a><\/li>\n\n\n\n<li><a data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.linkedin.com\/in\/deenabmckinley\/&amp;source=gmail&amp;ust=1732813753476000&amp;usg=AOvVaw3ylq61JIXy0WWMAaB-JM63\" href=\"https:\/\/www.linkedin.com\/in\/deenabmckinley\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a><\/li>\n\n\n\n<li><a href=\"mailto:deenamckinley@maverickmarketingsolutions.com\" target=\"_blank\" rel=\"noopener\">Email<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Social media is one of the most powerful restaurant marketing tools available today\u2026 yet many struggle to see real results from their social media efforts. The problem? No social media marketing strategy. Rather than chasing trends and algorithm changes, restaurants need a focused, sustainable approach to social media marketing that builds brand loyalty and drives&#8230;<\/p>\n","protected":false},"author":16,"featured_media":10211,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[98],"tags":[12,13],"class_list":["post-9921","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right<\/title>\n<meta name=\"description\" content=\"Social media is one of the most powerful marketing tools for restaurants today, but without a clear strategy, even the best efforts fall flat.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right\" \/>\n<meta property=\"og:description\" content=\"Social media is one of the most powerful marketing tools for restaurants today, but without a clear strategy, even the best efforts fall flat.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/\" \/>\n<meta property=\"og:site_name\" content=\"Craver | Online Ordering Systems for Coffee Shops\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/craverapp\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-19T15:53:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-21T23:29:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1640\" \/>\n\t<meta property=\"og:image:height\" content=\"924\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Melissa Mertsis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@craver_app_\" \/>\n<meta name=\"twitter:site\" content=\"@craver_app_\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Melissa Mertsis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/\"},\"author\":{\"name\":\"Melissa Mertsis\",\"@id\":\"https:\/\/www.getcraver.com\/#\/schema\/person\/438c202bb4adb066914cdd36c21d767d\"},\"headline\":\"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right\",\"datePublished\":\"2025-06-19T15:53:59+00:00\",\"dateModified\":\"2025-10-21T23:29:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/\"},\"wordCount\":2855,\"publisher\":{\"@id\":\"https:\/\/www.getcraver.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg\",\"keywords\":[\"Marketing\",\"Most Popular\"],\"articleSection\":[\"Blog Post\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/\",\"url\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/\",\"name\":\"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right\",\"isPartOf\":{\"@id\":\"https:\/\/www.getcraver.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg\",\"datePublished\":\"2025-06-19T15:53:59+00:00\",\"dateModified\":\"2025-10-21T23:29:36+00:00\",\"description\":\"Social media is one of the most powerful marketing tools for restaurants today, but without a clear strategy, even the best efforts fall flat.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#primaryimage\",\"url\":\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg\",\"contentUrl\":\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg\",\"width\":1640,\"height\":924,\"caption\":\"Restaurant social media content\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.getcraver.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.getcraver.com\/#website\",\"url\":\"https:\/\/www.getcraver.com\/\",\"name\":\"Craver Mobile App for Restaurants and Cafes\",\"description\":\"Coffee shop online ordering and loyalty.\",\"publisher\":{\"@id\":\"https:\/\/www.getcraver.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.getcraver.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.getcraver.com\/#organization\",\"name\":\"Craver Mobile App for Restaurants and Cafes\",\"url\":\"https:\/\/www.getcraver.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.getcraver.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/05\/Craver_Logo_colour_horizontal-1.png\",\"contentUrl\":\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/05\/Craver_Logo_colour_horizontal-1.png\",\"width\":395,\"height\":91,\"caption\":\"Craver Mobile App for Restaurants and Cafes\"},\"image\":{\"@id\":\"https:\/\/www.getcraver.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/craverapp\/\",\"https:\/\/x.com\/craver_app_\",\"https:\/\/www.instagram.com\/craver_app\/\",\"https:\/\/www.youtube.com\/channel\/UCvlOMuf9MN3mnS5iy6sPRyA\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.getcraver.com\/#\/schema\/person\/438c202bb4adb066914cdd36c21d767d\",\"name\":\"Melissa Mertsis\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.getcraver.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7e9984f91623007cf250a319fad6f22af856f2c9fcccb7c11289891391e43dea?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7e9984f91623007cf250a319fad6f22af856f2c9fcccb7c11289891391e43dea?s=96&d=mm&r=g\",\"caption\":\"Melissa Mertsis\"},\"description\":\"Melissa is a freelance writer for Craver.\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right","description":"Social media is one of the most powerful marketing tools for restaurants today, but without a clear strategy, even the best efforts fall flat.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/","og_locale":"en_US","og_type":"article","og_title":"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right","og_description":"Social media is one of the most powerful marketing tools for restaurants today, but without a clear strategy, even the best efforts fall flat.","og_url":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/","og_site_name":"Craver | Online Ordering Systems for Coffee Shops","article_publisher":"https:\/\/www.facebook.com\/craverapp\/","article_published_time":"2025-06-19T15:53:59+00:00","article_modified_time":"2025-10-21T23:29:36+00:00","og_image":[{"width":1640,"height":924,"url":"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg","type":"image\/jpeg"}],"author":"Melissa Mertsis","twitter_card":"summary_large_image","twitter_creator":"@craver_app_","twitter_site":"@craver_app_","twitter_misc":{"Written by":"Melissa Mertsis","Est. reading time":"14 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#article","isPartOf":{"@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/"},"author":{"name":"Melissa Mertsis","@id":"https:\/\/www.getcraver.com\/#\/schema\/person\/438c202bb4adb066914cdd36c21d767d"},"headline":"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right","datePublished":"2025-06-19T15:53:59+00:00","dateModified":"2025-10-21T23:29:36+00:00","mainEntityOfPage":{"@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/"},"wordCount":2855,"publisher":{"@id":"https:\/\/www.getcraver.com\/#organization"},"image":{"@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#primaryimage"},"thumbnailUrl":"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg","keywords":["Marketing","Most Popular"],"articleSection":["Blog Post"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/","url":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/","name":"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right","isPartOf":{"@id":"https:\/\/www.getcraver.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#primaryimage"},"image":{"@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#primaryimage"},"thumbnailUrl":"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg","datePublished":"2025-06-19T15:53:59+00:00","dateModified":"2025-10-21T23:29:36+00:00","description":"Social media is one of the most powerful marketing tools for restaurants today, but without a clear strategy, even the best efforts fall flat.","breadcrumb":{"@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#primaryimage","url":"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg","contentUrl":"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Blog-Covers-12.jpg","width":1640,"height":924,"caption":"Restaurant social media content"},{"@type":"BreadcrumbList","@id":"https:\/\/www.getcraver.com\/blog\/social-media-marketing-for-restaurants\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.getcraver.com\/"},{"@type":"ListItem","position":2,"name":"Why Restaurant Social Media Marketing Fails\u2014And How to Get It Right"}]},{"@type":"WebSite","@id":"https:\/\/www.getcraver.com\/#website","url":"https:\/\/www.getcraver.com\/","name":"Craver Mobile App for Restaurants and Cafes","description":"Coffee shop online ordering and loyalty.","publisher":{"@id":"https:\/\/www.getcraver.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.getcraver.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.getcraver.com\/#organization","name":"Craver Mobile App for Restaurants and Cafes","url":"https:\/\/www.getcraver.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.getcraver.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/05\/Craver_Logo_colour_horizontal-1.png","contentUrl":"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/05\/Craver_Logo_colour_horizontal-1.png","width":395,"height":91,"caption":"Craver Mobile App for Restaurants and Cafes"},"image":{"@id":"https:\/\/www.getcraver.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/craverapp\/","https:\/\/x.com\/craver_app_","https:\/\/www.instagram.com\/craver_app\/","https:\/\/www.youtube.com\/channel\/UCvlOMuf9MN3mnS5iy6sPRyA"]},{"@type":"Person","@id":"https:\/\/www.getcraver.com\/#\/schema\/person\/438c202bb4adb066914cdd36c21d767d","name":"Melissa Mertsis","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.getcraver.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7e9984f91623007cf250a319fad6f22af856f2c9fcccb7c11289891391e43dea?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7e9984f91623007cf250a319fad6f22af856f2c9fcccb7c11289891391e43dea?s=96&d=mm&r=g","caption":"Melissa Mertsis"},"description":"Melissa is a freelance writer for Craver."}]}},"_links":{"self":[{"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/posts\/9921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/comments?post=9921"}],"version-history":[{"count":22,"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/posts\/9921\/revisions"}],"predecessor-version":[{"id":12756,"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/posts\/9921\/revisions\/12756"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/media\/10211"}],"wp:attachment":[{"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/media?parent=9921"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/categories?post=9921"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.getcraver.com\/wp-json\/wp\/v2\/tags?post=9921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}