{"id":9540,"date":"2024-03-01T01:20:15","date_gmt":"2024-03-01T01:20:15","guid":{"rendered":"https:\/\/www.getcraver.com\/restaurant-technology-partnerships\/"},"modified":"2025-11-26T12:59:20","modified_gmt":"2025-11-26T19:59:20","slug":"restaurant-technology-partnerships","status":"publish","type":"post","link":"https:\/\/www.getcraver.com\/blog\/restaurant-technology-partnerships\/","title":{"rendered":"Your Guide to Finding the Perfect Restaurant Technology Partnership"},"content":{"rendered":"\n<p>Restaurants are great at a lot of things.&nbsp;<\/p>\n\n\n\n<p>Sharing rich culture and history through cooking. Turning strangers into friends with one cup of coffee. Offering a place of comfort for the communities they proudly serve.<\/p>\n\n\n\n<p>But, the hard-to-swallow truth? Nobody can do everything.<\/p>\n\n\n\n<p>(Even if it seems like our favorite restaurants truly can do it all.)<\/p>\n\n\n\n<p>Luckily, with the seemingly endless amounts of expertise out there, restaurants don\u2019t need to do it all anymore\u2026 especially when it comes to their tech solutions.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Establishing a strong restaurant technology partnership (or a few of them!) is the best way to achieve the tech solutions your restaurant wants (and needs) without the pressure of taking tech entirely into your own hands.&nbsp;<\/p>\n\n\n\n<p>So, let\u2019s get started at square one:&nbsp;<\/p>\n\n\n\n<p>What is a restaurant technology partnership\u2026 and why should your restaurant care?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Restaurant Technology Partnerships 101&nbsp;<\/h2>\n\n\n\n<p>A restaurant technology partnership is pretty much exactly what it sounds like:<\/p>\n\n\n\n<p>A collaborative relationship between your restaurant and another organization that offers restaurant technology solutions.&nbsp;<\/p>\n\n\n\n<p>However, it\u2019s important to note that a restaurant technology partnership isn\u2019t defined by just using a certain organization\u2019s tech \u2014 a true technology partnership is far more \u201cbigger picture\u201d than that.&nbsp;<\/p>\n\n\n\n<p>In reality, restaurant technology partnerships focus more on building ongoing, collaborative relationships where your restaurant and its tech partner can grow and thrive together\u2026 and that explains the \u201cwhy.\u201d&nbsp;<\/p>\n\n\n\n<p>With <a href=\"https:\/\/www.nrn.com\/finance\/us-restaurant-industry-expected-pass-1-trillion-first-time\" rel=\"noopener\" target=\"_blank\"><span>60% of restaurants<\/span><\/a> planning to invest in new technologies this year, restaurant technology partnerships are becoming more and more popular, not least because they offer more than one-and-done solutions. Technology partnerships give your restaurant a committed, goal-oriented partner to support your business\u2019s growth and development with a direct connection to tech-forward consultation and guidance.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Examples of Restaurant Technology Partnerships&nbsp;<\/h2>\n\n\n\n<p>Restaurant technology partnerships have proven to help restaurants in a ton of different ways, from improving long-term growth to streamlining operations. And, to make the idea of a restaurant partner that much better, there\u2019s a wide range of \u201coptions\u201d for restaurant technology partnerships, too.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Delivery Platform Partnerships<\/h3>\n\n\n\n<p>Working with delivery platforms is one way to approach restaurant technology partnerships. These partners work with your restaurant exclusively in the realm of delivery, offering scalable solutions for better, faster, and more efficient delivery.<\/p>\n\n\n\n<p>\u2192 <a href=\"https:\/\/www.nrn.com\/quick-service\/domino-s-partnering-uber-eats-company-first-delivery-aggregator-partnership\" rel=\"noopener\" target=\"_blank\">Example<\/a>: Uber Eats x Domino\u2019s Pizza&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Dominos-Pizza-Uber-Eats-1.png\" alt=\"Dominos Pizza X Uber Eats Collab\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2. Loyalty Platform Partnerships<\/h3>\n\n\n\n<p>Collaborating with loyalty platforms is another option for restaurant technology partnerships. Loyalty partners can help your restaurant \u201cfind creative ways to reward and build brand loyalty,\u201d <a href=\"https:\/\/www.pymnts.com\/restaurant-innovation\/2023\/restaurants-seek-new-tech-partnerships-to-drive-digital-sales\/\" rel=\"noopener\" target=\"_blank\"><span>according to<\/span><\/a> Kelly MacPherson of Union Square Hospitality Group (USHG).<\/p>\n\n\n\n<p>\u2192 <a href=\"https:\/\/www.pymnts.com\/restaurant-innovation\/2023\/restaurants-seek-new-tech-partnerships-to-drive-digital-sales\/\" rel=\"noopener\" target=\"_blank\"><span>Example<\/span><\/a>: USHG\/Shake Shack x Thanx<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Shakeshack-App.png\" alt=\"Shakeshack App\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3. Point-of-Sale (POS) System Partnerships<\/h3>\n\n\n\n<p>Restaurant technology partnerships can also focus entirely on POS technology improvements and upgrades. These partnerships can help your restaurant improve POS operations with state-of-the-art technology, artificial intelligence, and more.&nbsp;<\/p>\n\n\n\n<p>\u2192 <a href=\"https:\/\/squareup.com\/ca\/en\/townsquare\/grow-and-gather-square-for-retail\" rel=\"noopener\" target=\"_blank\"><span>Example<\/span><\/a>: Grow &amp; Gather x Square<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Square-POS.png\" alt=\"Square POS\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3. Kitchen Display System (KDS) Partnerships<\/h3>\n\n\n\n<p>KDS organizations offer another opportunity for restaurant technology partnerships, this time focusing more on back-of-house. Brinker International Inc. for example, is working to \u201c<a href=\"https:\/\/restauranttechnologynews.com\/2023\/08\/brinker-international-renews-its-parnership-with-qsr-automations-plans-to-upgrade-chilis-kitchen-display-system\/\" rel=\"noopener\" target=\"_blank\"><span>simplify the business and make it fun again<\/span><\/a>\u201d through new KDS improvements.<\/p>\n\n\n\n<p>\u2192 <a href=\"https:\/\/restauranttechnologynews.com\/2023\/08\/brinker-international-renews-its-parnership-with-qsr-automations-plans-to-upgrade-chilis-kitchen-display-system\/\" rel=\"noopener\" target=\"_blank\"><span>Example<\/span><\/a>: QSR Automations x Brinker International, Inc. (Chili\u2019s)<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/KDS.png\" alt=\"KDS\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">4. All-in-One Partnerships<\/h3>\n\n\n\n<p>Finally, multi-offer businesses provide yet another option for restaurant technology partnerships. These \u201call-in-one\u201d businesses&nbsp; \u2014 like Craver! \u2014 offer more than just one technological solution, prioritizing multiple opportunities for growth in the same tech-forward package.&nbsp;<\/p>\n\n\n\n<p>\u2192 <a href=\"\/case-study-hometown-coffee-and-juice\" rel=\"noopener\" target=\"_blank\"><span>Example<\/span><\/a>: Craver x Hometown Coffee &amp; Juice<em>(More on this, later!)&nbsp;<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Craver-All-in-One-Solution.png\" alt=\"Craver-All-in-One-Solution\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Craver&#8217;s Checklist for Choosing a Restaurant Technology Partnership&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Is this restaurant technology partnership\u2019s product a good fit?&nbsp;<\/h3>\n\n\n\n<p>When choosing a restaurant technology partner, a strong product fit is key. Whether you\u2019re trying to stay within budget or you\u2019ve got non-negotiable feature requirements, the \u201cright\u201d technology partner is one whose product aligns with both your needs and wants.&nbsp;<\/p>\n\n\n\n<p>Your ideal restaurant technology partner should have:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pricing that matches your tech budget.&nbsp;<\/li>\n\n\n\n<li>The features you\/your customers want\/need.&nbsp;<\/li>\n\n\n\n<li>Integrations that are compatible with your existing software.<\/li>\n<\/ul>\n\n\n\n<p><em>\u201cFinding an app that could natively work with Square was crucial for us. Craver provided that seamless integration.\u201d<\/em><\/p>\n\n\n\n<p>\u2014 Marc Hindman, Director of Brand Strategy with Rook Coffee<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Is this restaurant technology partnership \u201cfuture-proof\u201d for your business?<\/h3>\n\n\n\n<p>The restaurant technology partner you choose should also be adaptable and scalable. Choosing a restaurant technology partner that offers flexibility means your tech investment can change alongside your restaurant\u2019s strategy. You\u2019ll never outgrow tech that grows <em>with<\/em> you!&nbsp;<\/p>\n\n\n\n<p>Your ideal restaurant technology partner should have:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customizable, easy-to-change features.&nbsp;<\/li>\n\n\n\n<li>Consistently upgraded\/improved offerings.&nbsp;<\/li>\n\n\n\n<li>Up-to-date, innovative technological capabilities.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><em>\u201cMy relationship with Craver is excellent. I like that [Craver is] wanting to also grow and improve. We work well together. We definitely want to include this partnership as we grow.\u201d<\/em><\/p>\n\n\n\n<p>\u2014 Lou Rubin, Hometown Coffee &amp; Juice Owner<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Is this restaurant technology partnership a strong cultural fit?&nbsp;<\/h3>\n\n\n\n<p>Your restaurant technology partner should also align with your restaurant\u2019s mission, vision, and values. You\u2019ll be working closely and frequently with the restaurant technology partner you choose \u2013 a strong cultural fit is way more of a \u201cmust have\u201d than a \u201cnice to have.\u201d&nbsp;<\/p>\n\n\n\n<p>Your ideal restaurant technology partner should have:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aligned mission\/vision\/values.&nbsp;<\/li>\n\n\n\n<li>Strong communication and responsiveness.<\/li>\n\n\n\n<li>Complementary working styles and processes.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><em>\u201cCraver was amazing in answering all of our questions and getting right back to us. [Craver&#8217;s] customer service has been able to answer every question and if [they] didn&#8217;t know, [they] figured it out and came back to us.\u201d<\/em><\/p>\n\n\n\n<p>\u2014 Nina Laughlin, Sips Coffee Manager<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Can this restaurant technology partnership offer proof of success?&nbsp;<\/h3>\n\n\n\n<p>Finally, when choosing a restaurant technology partner, proof of success is a non-negotiable to look for. The restaurant technology partner you choose should easily be able to prove how they\u2019ve helped other restaurants\u2026 and how they can help you, too.&nbsp;<\/p>\n\n\n\n<p>Your ideal restaurant technology partner should have:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Social proof from previous satisfied customers.<\/li>\n\n\n\n<li>Case studies and\/or white papers with real data.&nbsp;<\/li>\n\n\n\n<li>Easily accessible product demos and interactive samples.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Mini Case Study: Craver x Hometown Coffee &amp; Juice<\/h3>\n\n\n\n<p>So, you know what kinds of restaurant technology partnerships exist, and you know what you should be looking out for.&nbsp;<\/p>\n\n\n\n<p>But if you want to know what a successful restaurant technology partnership <em>looks <\/em>like in practice, just take a peek at Craver\u2019s partnership with Hometown Coffee &amp; Juice.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Hometown_1-1.png\" alt=\"Co-founders of Hometown Coffee &amp; Juice \"\/><\/figure>\n\n\n\n<p>Hometown Coffee &amp; Juice \u2014 a well-loved local hangout spot \u2014 was looking for a way to leverage the convenience of tech without sacrificing the vibrant, highly personalized experience their customers have come to know and love.&nbsp;<\/p>\n\n\n\n<p>Lou, one of Hometown\u2019s co-founders, landed on Craver as an \u201cAll-in-One\u201d restaurant technology partner because we ticked every one of his checklist\u2019s boxes:&nbsp;&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Product Fit \u2014 We seamlessly integrated with Hometown\u2019s existing payment software for a low-barrier transition.&nbsp;<\/li>\n\n\n\n<li>Future Proof \u2014 Our commitment to Hometown\u2019s digital growth aligned perfectly with Lou\u2019s goals for the future.<\/li>\n\n\n\n<li>Cultural Fit \u2014 We showed a genuine commitment to customer experience that Hometown resonated with.&nbsp;<\/li>\n\n\n\n<li>Proof of Success \u2014 Our <a href=\"\/case-studies\" target=\"_blank\" rel=\"noopener\"><span>case studies<\/span><\/a>, testimonials, and <a href=\"\/book-your-demo\" target=\"_blank\" rel=\"noopener\"><span>product demo<\/span><\/a> gave Hometown the reassurance they needed.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>Now, 32% of Hometown\u2019s revenue comes through their custom <a href=\"\/feature\" rel=\"noopener\" target=\"_blank\"><span>Craver app<\/span><\/a>\u2026 and Hometown\u2019s customers are happier than ever.&nbsp;<\/p>\n\n\n\n<p><em>\u201cThe layout of our previous app wasn&#8217;t pretty like Craver\u2019s and wasn\u2019t as effective. We sold it as an improvement and it has been. Now, the customer experience is very good.\u201d<\/em><\/p>\n\n\n\n<p>\u2014 Lou Rubin, Hometown Coffee &amp; Juice<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Wrap Up<\/h2>\n\n\n\n<p>Establishing a strong restaurant technology partnership \u2014 especially with an all-in-one solution like <a href=\"\/\" rel=\"noopener\" target=\"_blank\"><span>Craver<\/span><\/a> \u2014 is a great way to get the restaurant tech you need while giving yourself space to do what you do best.&nbsp;<\/p>\n\n\n\n<p>And, with all of the wildly talented restaurant technology partnerships out there\u2026 why <em>wouldn\u2019t <\/em>you leave tech in your new partner\u2019s oh-so-capable hands?<\/p>\n\n\n<div class=\"m-form  gb\"  style='--columns-ratio: 50%;'>\n\n\t\n\t    \n    <div class=\"m-form__container container\" style=\"\">\n\n        <div class=\"l-form l-form-v3 order-default\">\n\n            <div class=\"l-form__col l-form__form\">\n\t\t        \t<div class=\"c-heading -h2 \">\n\t\t\n\t\t\t\t\t<div class=\"c-heading__title\">Book A Demo<\/div>\n\t\t\n\t\t\t<\/div>\n\n\n\t<div class=\"c-form\">\n\t\t<div class=\"c-form__embed\">\n\t\t\t                <div id=\"hubspot-form-1\" class=\"c-contact hubspot-form\">\n                    <script>\n                        document.addEventListener(\"DOMContentLoaded\", function() {\n                            if (typeof hbspt !== 'undefined' && hbspt.forms) {\n\n                                hbspt.forms.create({\n                                    portalId: \"4732366\", \/\/ this is your portal id\n                                    formId: \"fd0e6419-8a8e-4d8f-bd57-fe11f6e0e218\", \/\/ this is the form id\n                                    target: \"#hubspot-form-1\",\n                                    css: \"\",\n                                    cssClass: \"single-resources-form\",\n                                });\n\n                            } else {\n                                console.error(\"HubSpot script not loaded.\");\n                            }\n                        });\n                    <\/script>\n                    <script type=\"text\/javascript\" src=\"https:\/\/assets.revenuehero.io\/scheduler.min.js\"><\/script>\r\n        <script type=\"text\/javascript\">\r\n          window.hero = new RevenueHero({ routerId: '3327' })\r\n          hero.schedule('hsForm_fd0e6419-8a8e-4d8f-bd57-fe11f6e0e218')\r\n        <\/script>                <\/div>\n                \t\t<\/div>\n\t<\/div>\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Restaurants are great at a lot of things.&nbsp; Sharing rich culture and history through cooking. Turning strangers into friends with one cup of coffee. Offering a place of comfort for the communities they proudly serve. But, the hard-to-swallow truth? Nobody can do everything. (Even if it seems like our favorite restaurants truly can do it&#8230;<\/p>\n","protected":false},"author":16,"featured_media":9548,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[98],"tags":[13,16],"class_list":["post-9540","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Your Guide to Finding the Perfect Restaurant Technology Partnership<\/title>\n<meta name=\"description\" content=\"Establishing a restaurant technology partnership is a great way to get the tech you need while giving yourself space to do what you do best.\u00a0Here&#039;s how.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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