And, according to <\/span>predictions from Statista<\/span><\/a>, that number is only going up, with revenue anticipated to reach 111.7B in the next four years. <\/p>\n\n\n\n Now, while 111.7B is an impressive (albeit barely comprehensible<\/em>) figure, we\u2019re <\/span>just <\/span><\/em>talking third-party apps here. DoorDash, Uber Eats, Delivery Hero\u2026 you know the ones. <\/p>\n\n\n\n But what if there was another option?<\/p>\n\n\n\n A <\/span>different<\/em> <\/span>kind of delivery that reduces commissions, increases restaurant control, and gives you access to your customer data?<\/p>\n\n\n\n Lucky for you, there is.<\/p>\n\n\n\n And it\u2019s called Relay Delivery. <\/p>\n\n\n\n Now, before we dive into what Relay Delivery\u2019s all about, you might be thinking to yourself: <\/p>\n\n\n\n \u201cThe restaurant industry has had so many years<\/em> of third-party app supremacy\u2026 why are we looking at something different now?\u201d<\/p>\n\n\n\n It\u2019s a good question. And it\u2019s easy to answer, too. <\/p>\n\n\n\n In April 2024<\/span><\/a>, The New York City Council announced its consideration of a bill that would \u201csignificantly increase what third-party delivery apps are allowed to charge restaurants.\u201d<\/p>\n\n\n\n Under Int 762<\/span><\/a>, a restaurant\u2019s third-party delivery fee would increase from the previous maximum of 23% (set back in 2021<\/span><\/a>) to a whopping, almost-doubled 43%… and unsurprisingly, nobody is on the same page about it.<\/p>\n\n\n\n In an email to Restaurant Business, an unnamed GrubHub spokesperson<\/span><\/a> spoke positively of the increase.<\/p>\n\n\n\n They said it would not only allow \u201cNew York\u2019s small, independent restaurants [to] once again have the necessary flexibility to market themselves,\u201d but also help grow their customer base and better compete with the \u201cbig chains.\u201d <\/p>\n\n\n\n Andrew Rigie \u2014 Executive Director of the New York City Hospitality Alliance \u2014 couldn\u2019t agree with GrubHub less. <\/em><\/p>\n\n\n\n \u201cThe delivery giants say they just want to offer restaurants more \u2018marketing services\u2019 but this political sleight of hand would let them bury restaurants in search results if they don\u2019t pay up,\u201d said Rigie<\/span><\/a>. \u201c[It\u2019ll] make it harder for New Yorkers to find local restaurants that can\u2019t afford to, or don\u2019t want to pay to play.\u201d<\/p>\n\n\n\n So, \u201cwhy now?\u201d<\/p>\n\n\n\n Well, it\u2019s not that we\u2019re ditching the third-party platforms completely <\/em>\u2014 they\u2019re still good for marketing<\/span><\/a>! <\/p>\n\n\n\n It\u2019s just that it\u2019s much better<\/em> to weigh your options at 23% than at 43%… don\u2019t you think? <\/p>\n\n\n\n <\/p>\n\n\n\n Okay, now that we\u2019re all in agreement about why<\/em> we\u2019re here\u2026 let\u2019s dive straight into the commission-free, money-saving, power-restoring delivery option that is Relay Delivery<\/span><\/a>. <\/p>\n\n\n\n Put simply, Relay Delivery is\u2026 well\u2026 a delivery company.<\/em><\/p>\n\n\n\n Founded in 2014<\/span><\/a>, Relay was created to ease the operational pressure on restaurants doing in-house delivery with in-house couriers. Described as the solution to \u201ckeep [operator] costs manageable,\u201d Relay offers restaurant owners a way to optimize deliveries with their courier services while relinquishing control over things like data and fees. <\/p>\n\n\n\n Here\u2019s how it works: <\/p>\n\n\n\n Pretty sweet, right? <\/p>\n\n\n\n Relay\u2019s \u201cdelivery only\u201d focus is definitely unique\u2026 but it\u2019s not the only<\/em> way they\u2019re different.<\/p>\n\n\n\n There are a few major ways that Relay Delivery stands out from the third-party crowd (with major<\/em> benefits for you). <\/p>\n\n\n\n And, if you\u2019re wondering just how different<\/em> Relay is from the other guys\u2026 I\u2019ll just leave this comparison here. <\/p>\n\n\n\n You know by now that Relay is a delivery-only platform. <\/p>\n\n\n\n But how do you actually accept<\/em> the delivery orders? <\/p>\n\n\n\n Well, you could <\/em>use third-party apps like Uber Eats or DoorDash. <\/p>\n\n\n\n Or<\/em>\u2026 you could use your own app with Craver, because custom-branded mobile apps and web ordering platforms are what we do best. <\/p>\n\n\n\n And, because delivery is what Relay<\/em> does best, we\u2019ve made sure our custom-branded apps<\/span><\/a> and online ordering platforms integrate with Relay as seamlessly as they do with your POS and payment systems. <\/p>\n\n\n\n That means it\u2019s easier than ever for your customers to order delivery, and<\/em> cheaper for you to manage that delivery process, operating completely commission-free.<\/p>\n\n\n\n And, when you work with Craver you automatically gain access to a whole other range of opportunities that you might otherwise put on the back burner, like:<\/p>\n\n\n\n![\"Relay](\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Relay-Delivery.png\")
<\/figure>\n\n\n\nBefore We Get Started… Why Now?<\/h2>\n\n\n\n
![\"Hometown](\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Hometown-Coffee-Mobile-App.png\")
<\/figure>\n\n\n\nWhat is Relay Delivery & How Does it Work? <\/h2>\n\n\n\n
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The Benefits of Relay Delivery (& How It’s Different)<\/h2>\n\n\n\n
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![\"Delivery-Apps](\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Delivery-Apps-Relay-and-Door-Dash.png\")
<\/figure><\/li>\n<\/ul>\n\n\n\nRelay: Restaurant & Courier Info <\/h3>\n\n\n\n
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UberEats: Restaurant & Courier Info<\/h3>\n\n\n\n
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DoorDash: Restaurant & Courier Info<\/h3>\n\n\n\n
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Use Relay Delivery with a Craver App<\/h2>\n\n\n\n
![\"Commission](\"https:\/\/www.getcraver.com\/wp-content\/uploads\/2025\/06\/Commission-free-deliveries.png\")
<\/figure>\n\n\n\n